LAST REVISION: [13-October-2020]

PLEASE READ THIS TERMS OF PRIVACY POLICY CAREFULLY. BY USING THIS WEBSITE OR ORDERING PRODUCTS FROM THIS WEBSITE YOU AGREE TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY.

Privacy Policy

www.aumpoetica.com  recognises the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This privacy policy governs this website, ‘www.aumpoetica.com’ (the “AUM Poetica”) which is a subsidiary of AUM Werko (“www.aumwerko.com.”)

This Policy describes how we treat user information we collect on www.aumpoetica.com and other offline sources. This Privacy Policy applies to current and former visitors to our website and our online customers. By visiting and/or using our website, you agree to this Privacy Policy.

AUM Poetica being a subsidiary of AUM Werko is committed to the security of all information associated with our customers. We have security measures in place to attempt to protect against the loss, misuse and alteration of personal information under our control. Any personal information you provide will only be used for the purpose for which you have provided it and will not be added to any third party mailing lists.

Updates

This policy includes, and incorporates by this reference, the policies and guidelines referenced below. ‘AUM Werko’ reserves the right to change or revise the terms and conditions of this Agreement at any time by posting any changes or revised policy on this Website. ‘AUM Werko’ will alert you that changes or revisions have been made by indicating on the top of this policy the date it was last revised. The changed or revised policy will be effective immediately after it is posted on this Website. Your use of the Website following the posting any such changes or of a revised policy will constitute your acceptance of any such changes or revisions. ‘AUM Werko’ encourages you to review this policy whenever you visit the Website to make sure that you understand the terms and conditions governing the use of the Website. This policy does not alter in any way the terms or conditions of any other written agreement you may have with ‘AUM Werko’ for other products or services. If you do not agree to this policy (including any referenced policies or guidelines), please immediately terminate your use of the Website. If you would like to print this Agreement, please click the print button on your browser toolbar.

Privacy Notice

This privacy notice discloses the privacy practices for AUM Poetica (a subsidiary of AUM Werko) per the organisation AUM Werko. This privacy notice applies solely to information collected by this website. It will notify you of the following:

What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.

What choices are available to you regarding the use of your data.

The security procedures in place to protect the misuse of your information.

How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

AUM Werko is the sole owner of the information collected on this site. It only has access to/collect information that you voluntarily give us via email or other direct contacts from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us and to send you promotional details. We will not share your information with any third party outside of our organization, other than as necessary to contact you directly or to send you product-related updates.

Unless you ask us not to, we may contact you via email in the future to tell you about general updates, new products or services, or changes to this privacy policy.

Other Details:

Contact information: We might collect your name, email, mobile number, phone number, street, city, state, pin code,  country and IP address.

Payment and billing information: We might collect your billing name, billing address and payment method when you buy a ticket. We NEVER collect your credit card number or credit card expiry date or other details about your credit card on our website. Credit card information will be obtained and processed by our online payment gateway partners.

Information you post: We collect the information you post in a public space on our website or a third-party social media site belonging to AUM Poetica.

Demographic information: We may collect demographic information about you, events you like, events you intend to participate in, tickets you buy, or any other information provided by your during the use of our website. We might collect this as a part of a survey also.

Other information: If you use our website, we may collect information about your IP address and the browser you’re using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.

We collect information in different ways

We collect information directly from you. We collect information directly from you when you register at our website. We also collect information if you post a comment on our website or ask us a question through phone or email.

We collect information from you passively. We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website.

We get information about you from third parties. For example, if you use an integrated social media feature on our websites. The third-party social media site will give us certain information about you. This could include your name and email address.

Your Access to and Control Over Information

You may opt-out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address given on our website or below:

See what data we have about you if any.

Change/correct any data we have about you.

Have us delete any data we have about you.

Express any concern you have about our use of your data.

Thus, to stop receiving our promotional emails, please email at support@aumpoetica.com. It may take about 7 working days to process your request. Even if you opt-out of getting marketing messages, we will still be sending you transactional messages through email and SMSes about your purchases.

Use of your personal information

We use the information to contact you: We might use the information you provide to contact you for confirmation of a purchase on our website or other promotional purposes.

We use the information to respond to your requests or questions: We might use your information to confirm your registration or respond to your queries.

We use the information to improve our products and services: We might use your information to customize your experience with us. This could include displaying content based upon your preferences.

We use the information to look at site trends and customer interests: We may use your information to make our website and products better. We may combine the information we get from you with information about you we get from third parties.

We use the information for security purposes: We may use the information to protect our company, our customers, or our websites.

We use the information for marketing purposes: We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting.

We use the information to send you transactional communications: We might send you emails or SMS about your account or a product.

We use information as otherwise permitted by law.

Sharing of information with third-parties

We will share information with third parties who perform services on our behalf: We share information with vendors who help us manage our online registration process or payment processors or transactional message processors. Some vendors may be located outside of India.

We will share information with the organizers: We share your information with our organizers and other parties responsible for fulfilling the purchase obligation. The organizers and other parties may use the information we give them as described in their privacy policies.

We will share information with our business partners: This includes a third party who provides or operates to fulfil the purchases or needs of the purchase order. Our partners use the information we give them as described in their privacy policies.

We may share information if we think we have to comply with the law or to protect ourselves: We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud.

We may share information with any successor to all or part of our business: For example, if part of our business is sold we may give our customer list as part of that transaction.

We may share your information for reasons not described in this policy: We will tell you before we do this.

Third-party sites

If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third party sites.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

While we protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, replying to your emails) are granted access to personally identifiable information. The computers/servers in which we store personal information are kept in a secure environment.

Although we take appropriate measures to safeguard against unauthorized disclosures of information, we cannot assure you that personally identifiable information that we collect will never be disclosed in a manner that is inconsistent with this Privacy Policy. You hereby acknowledge that We are not responsible for any intercepted information sent via the Internet, and you hereby release us from any claims arising out of or related to the use of intercepted information in any unauthorised manner such as hacking or other activity.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via support@aumpoetica.com

Pricing:

AUM Poetica store (a subsidiary of AUM Werko) may correct errors or inaccuracies and change or update information on this website at any time without notice, including in respect of prices and availability of items.

The displayed prices are the costs for the product only which excludes shipping. Shipping charges are applicable depending on the weight and location of the shipment. As you proceed to checkout, the total cost that is product price plus shipping costs will be displayed to you before you make your final payment.

All prices are in Indian rupees and/or US dollars. Prices, products and services may change at AUM Poetica store (a subsidiary of AUM Werko) discretion.

Please be advised AUM Poetica store (a subsidiary of AUM Werko) does not offer any refund.

Export Restrictions

AUM Poetica store (a subsidiary of AUM Werko) currently is licensed to ship goods in India and ship digital goods internationally.

Security

Credit card payments are secured, refer to the terms and conditions of our respective payment gateways.

Placing an order:

Step 1:

Browse through our range

Step 2:

As you browse through the store, you can place the items that you wish to purchase instantly in your Shopping Cart. Review the details of the product and click “add to cart” button on the product detail page.

Step 3:

A Shopping Cart will showcase products/items that you have selected to buy. Click proceed to checkout.

Step 4:

You need to be logged in to make a purchase. Therefore, if you are not logged in, you would be asked to log in with your login credentials and if you are a new user then you can quickly register.

Step 5:

Billing information, fill in your details. * denotes the field is mandatory to be filled.
You can choose if you want to ship to your own address or a different address. Shipping information helps you provide different address.

Step 6:

Shipping information helps you provide different address.

Step 7:

Check your payment amount.

Step 8:

Payment information, select your method of payment Credit card or any other. From our Payment gateways, you need to choose from the available payment modes for the items. We offer Credit Card, Net Banking, Debit Card. You will be redirected to your bank’s website if you have chosen Credit Card, Net Banking, Debit Card as a payment mode.

Step 9:

Review and confirm your order fully aware of terms & conditions and our privacy policy.

Shipping Policy

» Title and risk of loss for all products ordered by you shall pass on to you upon AUM Poetica store’s (a subsidiary of AUM Werko) shipment to the shipping carrier.

» Shipping costs will increase as per the increase in each additional item ordered.

» Delivery is via a third-party courier.

» All deliveries are sent with registered couriers and must be signed for at the time of delivery. Under some special circumstances, courier deliveries may be replaced by Indian Post.

» Shipping address cannot be changed once order(s) has been shipped.

» As the registered couriers are third-party courier companies, we are unable to control their delivery time.

» Order cannot be cancelled once the order has been placed and shipped. You shall be liable to pay for any service or product that you have already ordered.

» Once Payment has been received and processed, goods will be shipped. AUM Poetica (a subsidiary of AUM Werko) Store will use commercially reasonable efforts to deliver items as quickly as possible. Shipping time may vary depending on your location, please allow 2 – 7 days for delivery.

» Shipping charges are determined by packing weight and delivery location.

» Digital goods are not shipped physically but is made available to the buyer through a downloadable link via email and on the website.

» The organisation is not responsible for any false details provided during the registration and buying procedure that may lead to delivery failure.

Terms and Conditions

Please refer to AUM Poetica (a subsidiary of AUM Werko) terms and conditions agreement, incorporated by reference herein, that is posted on the Website.

Terms and Conditions

Jurisdiction

If you choose to visit the website, your visit and any dispute over privacy are subject to this Policy and the website’s terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India and as per stated in the website’s Terms and Conditions Agreement.

BY USING THIS WEBSITE OR ORDERING PRODUCTS FROM THIS WEBSITE YOU

AGREE

TO BE BOUND BY ALL OF THE PRIVACY POLICY OF THIS WEBSITE AND THE ORGANISATION